Frequently Asked Questions (FAQ)
Q: Does the Carbon bag go above or below the ceramic media in the filter chamber?
A: The carbon bag should go below the ceramic media.
Q: How often should I change the carbon?
A: The carbon should be replaced once a month.
Q: How often should I change the ceramic media?
A: The ceramic media should only be changed if it is restricting water flow. It can be rinsed each month.
Q: How often should I change the sponge(s)?
A: The sponge(s) can be rinsed monthly but only need to be changed if they cannot be cleaned or if they start to break down.
Q: What is the maximum Gallons Per Hour?
A: The Turtle Clean™ 15 filter runs at about 79 gph.
Q: How do I prime this filter?
A: Be sure that the canister is completely full of water and that the fill cap is in place before plugging the filter in.
Q: What is the ceramic media for?
A: The ceramic media provides surface area for beneficial bacteria to grow. This bacteria will help trap other bacteria and break down waste trapped in the filter.
Q: Why does this filter process seem to be reversed?
A: The water passing through the ceramic media, then carbon then sponge produces the best filtration flow.
Q: How often should I clean my filter?
A: Once monthly is usually sufficient for one turtle. If you have more animals, it may be necessary to clean it more often.
Q: What is the Gallons Per Hour (gph) rating?
A: 79 gph.
Q: What are the dimensions of the included tubing and hoses?
A: The 2 tubes are 10 7/8″ long with a diameter of 3/8″; the 2 hoses are 2′ long with a diameter of 3/8″.